Refund policy

What we accept returns for

✅ Items that arrive damaged

✅ Items with manufacturing defects

✅ Incorrect items sent

What we don't accept returns for

❌ Customer changed their mind (buyer's remorse)

❌ Customer ordered wrong size/style

❌ Item doesn't match customer expectations

❌ General dissatisfaction (not quality-related)

How to file a return or claim

Any claims for misprinted/damaged/defective items must be submitted within 8 days of receiving the product.

Step 1: take a clear photo

Photograph the damaged or defective item showing:

The damage or defect clearly visible

The item in its packaging (if possible)

Any relevant packaging damage

Tip: Use good lighting and take multiple angles if needed.

Step 2: email us

Send your photo to: blueveofficial@gmail.com

Include in your email:

Order number

Description of the issue

Photo(s) of the damage or defect